P: 1300 880 582     |    E: support@hbsoftware.com.au

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Industry Leading Support

Support Hotline

1300 880 582

Support Videos

We have a collection of over 200 support videos to guide you on the set up of your salon software and show you how to perform simple actions. From sending out an email to checking your salon’s reports.

View Support Videos

Ignite Update Videos

Upgrading from Version 7 to Ignite features and overview videos. See just some of the exciting new features of HB Ignite along with our tutorials of each module.

View Ignite Videos

Book a Demo

Book a customised FREE demonstration to see how Hairware and Beautyware will grow and streamline your business.

Book Now

Contact Us

Our national support centre in Sydney is here to help you. Our dedicated professional team are here to help you with any technical questions. Call our friendly support team on 1300 880 582.

Call Now

Setup Guides

View our Setup Guides here.

View Setup Guides


We have a handful of pdf’s that you can use to make the most out of your software and train your team. You will also find a link to download Team Viewer, a program that will allow us to assist you remotely.



Hairware has a team of educators that can teach you and your team how to make the most out of your software features. Book a training package and see your salon’s revenue grow!

Book Now

Support Connect

Utilising TeamViewer, with just a one-time remote control session, we can troubleshoot issues, or provide step-by-step training tailored to your needs.

Download Team Viewer

Tips & Resources

Ideas for businessess just like your to make the most out of Hairware Beautyware Salon Software.

Read the blog

Software Licence Transfer

Buying or Selling ? If the ownership of your business is changing, complete the transfer of licence form here.

Transer a Licence

V7 Support Videos

Access our full range of support videos for Version 7 of Hairware Beautyware software.

View V7 Support Videos


Find the answers to the most asked questions about our salon software. If you don’t find what you were after, you can get in touch with us and we will help you find your solution.

See FAQs

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