100% AUSTRALIAN OWNED & OPERATED

P: 1300 880 582     |    E: support@hbsoftware.com.au

  1. Home
  2. Features
  3. SMS Messaging

SMS Messaging

Maximize Your Impact with Cost-Effective SMS
SMS Marketing

Experience phenomenal returns on investment with our SMS features. From preventing no-shows using two-way appointment reminders to driving sales with auto-marketing and targeted campaigns, each message is a strategic move towards greater success. At just 10 cents per SMS, the value far outweighs the cost, especially when you consider how much missed appointments could cost your business. Unlike emails that may end up as spam or go unread, SMS boasts impressive open rates and swift responses, making it a superior choice for engaging clients and boosting your business.

Customised appointment reminders, not only remind your client of the appointment, they also update the appointment to be confirmed when replied back with “Yes” Add a cancelation policy link, or promotion or both to your reminder SMS to further grow and improve your business.

Reduce No Shows with SMS Deposits for In-Salon and Over the Phone Bookings
In-Salon and over the phone deposits by SMS are designed to assist salons in reducing no-show clients. When an appointment is booked, an automated SMS with a secure payment link is sent to your client requesting a deposit for their bookings

Pre & Post Service SMS
The automated pre- and post-appointment SMS messages. Tailor messages to inform clients about preparation steps, offer reminders, provides post-care tips, or request reviews after their visit. With unlimited customizable templates, keep clients well-prepared and informed at every step of their salon experience.

Online Bookings
For more information see Online Bookings.

Client Chat, allows direct messaging and two-way conversation using SMS, through the client card.

Auto Marketing SMS, sends messages automatically to clients that have not returned and do not have a Future Appointment, for Birthday, First Visits and more.

Target Marketing allows you to select a precise customised list of clients to market to using SMS.

Not sure what to write? Use our AI Marketing Assistant powered by ChatGPT to create unique SMS messages and marketing campaigns.

SMS are used for Online Gift Voucher as well as Online Booking acknowledgments.

Just some of the other key benefits of SMS are:

N

SMS is less intrusive than a phone call

N

SMS has much higher read rate than email

N

Save time and money by not having to call individual clients to confirm appointments

N
Increased opportunity for your salon to fill cancelled appointments
N
Direct message your clients
N
Set and forget or targeted marketing
N
2 way Appointment reminders and reduce no shows
N
Affordable – only 10c per SMS

Request your Free Demonstration

We believe we have the most feature rich platform on the market.

Book an obligation free demo or call 1300 880 582 to see for yourself.